Consciously incompetent

“I want you to hit the ground running,” spouts the manager to their shiny new recruit. “Of course, that’s absolutely fine,” comes the ‘I’ve got to impress’ reply.

Many people have been in such situations. Where the expectation outweighs the reality… on both sides. But hitting the ground running can result in falling over.

Getting settled in to anything new, particularly in a job, can often take months before one really begins to get to grips with everything (well, most things). Change can be a very difficult. We need time to adapt, time to learn. And not just the tasks (that can sometimes be the simple bit) but people’s names and idiosyncrasies, the way people behave towards each other, where things are, the demands, the actuality behind the job description etc etc… And other people need to allow time for that to happen – especially if they want them to be any good.

The same is true with any new stage of life, new location, new home or even new hobby, like learning to play the piano or to paint. It all takes time… and it’s important that it does so.

Often accredited to the American psychologist, Abraham Maslow (he of the ‘Hierarchy of Needs’ theory, if you’ve ever come across that), when we learn new things we progress through ‘Four Stages of Competence’:

  • Stage 1 – Unconscious incompetence – “I don’t know what I don’t know”
  • Stage 2 – Conscious incompetence – “I have no idea what this all means or how to do it”
  • Stage 3 – Conscious competence – “Some of this is beginning to make sense – and I can actually do bits of it!”
  • And ideally end at Stage 4 – Unconscious competence – “I’ve learnt what to do and I can do it ‘without thinking’”

So, for example, when it comes to learning to paint (and piano playing for that matter), I have taken up semi-permanent residence in Stage 2 with occasional forays in to the heady lands of Stage 3…

As humans, we have the, at times unenviable, task of residing in all four stages of competence at once… and that’s because we are all learners.

If you are a Twitterer, you may have seen some Tweets quoting from an excellent Lent book by Paula Gooder, a down-to-earth, easy-to-understand Biblical scholar and writer, and on the leadership team at St Paul’s Cathedral.

Writing in Let Me Go There, Paula Gooder reflects on the disciples and what they learnt in their time with Jesus: ‘The disciples that Jesus chose may not have been the ones we would have chosen, but they were the ones he chose… They demonstrated that they had done what disciples need to do – they had learned. Being a good disciple is not about being perfect from the outset, but is about being someone who can learn. Perfect I can’t do, learning I can.’

God knows that we are not perfect.

That’s the point of Good Friday and Easter.


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Gifts, Service & Faith

Writing this during the Week of Prayer for Christian Unity, a time when churches of all denominations across the world come together for joint services and events. A week to voice a common belief, albeit expressed in different ways.

Earlier this month, I had the privilege of attending an event for healthcare professionals (albeit I’m not one anymore) organised by the Catholic Bishops’ Conference (albeit I’m Church of England).

Arising out of their mental health project, this day of reflection and recollection took as its theme, ‘Gifts, Service and Faith’.

We reflected on the talents, skills and abilities we all have. “What is our motivation to use our gifts?” asked Bishop Paul Mason. “Some think ‘If I do this… God will look after me’ – but that is not the way. If we are always doing the good we feel we should be doing, we may be missing out on the good God wants us to do.”

“God loves, knows and serves us so we might love, know and serve him,” he said. “We are to express the exuberance of our love for God in how we live.”

This exuberance can be expressed in part through our love for and service of other people. But as another speaker recognised, what we practice doesn’t always equate to what we believe. “Theology isn’t written, it’s lived,” said Jim McManus, as he drew our attention to the words of St Paul in a letter to the 1st Century church in Thessalonica:

‘But we appeal to you, brothers and sisters, to respect those who labour among you, and have charge of you in the Lord and admonish you; 13 esteem them very highly in love because of their work. Be at peace among yourselves. 14 And we urge you, beloved, to admonish the idlers, encourage the faint-hearted, help the weak, be patient with all of them. 15 See that none of you repays evil for evil, but always seek to do good to one another and to all.’ (1 Thessalonians 5:12-15)

In using our gifts in the service of others, Jim’s challenge was to ask: How true are St Paul’s words in your team and in your workplace?…

  • Respect those who labour among you (colleagues) and have charge of you (managers)… and admonish you (everyone & anyone, maybe)
  • Esteem them very highly in love because of their work
  • Be at peace among yourselves
  • Admonish the idlers
  • Encourage the faint-hearted
  • Help the weak
  • Be patient with all of them
  • See that none of you repays evil for evil
  • Always seek to do good to one another and to all. 

… Umm. Marks out of ten for where you work?

The late Catholic Archbishop Basil Hume once wrote, ‘The motive for service must be love’and the 17th Century priest and theologian, Ignatius of Loyola is accredited as writing that we are ‘To give and not to count the cost.’

Fact is, though, such service and giving is often very costly. You probably know how it is: those times when it all gets too much – and all we can do is count…

Or as St Paul wrote in a letter to the church in Corinth, ‘Love does not keep a record of wrongs’ (1 Corinthians 13:5). This love doesn’t keep a record of rights either…

It is an honour and a privilege to use all we have been given (for everything is gift) to love and to serve other people. By using these gifts and through faith in God, we can demonstrate the exuberance of God’s love for all people.

“Living faith works through love,” added Bishop Richard Moth at the event. “Faith is a gift: a living relationship with God. The Lord does not force it upon us nor are we to force that gift on someone else. We are to witness – often it may be silent: but it is often in the still, small voice that we hear God speak. Christ has shown himself to us, so we are to show him to others.”

What an honour and a privilege.W

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