Humble Leadership

When Manchester City beat Watford in the recent FA Cup Final, I probably wasn’t the only one to  notice the reaction of Pep Guardiola, the City manager, as the fifth and then sixth goals went in. His head was in his hands. Was it embarrassment… or was he humbled by what his team had done for him?

And then, amidst the champagne, streamers and fireworks, as the victorious players held the trophy aloft and then ‘dancing’ in the way only professional footballers can, he simply stood back, watching. A time to let his team have the glory and the honour. ‘Hey, look at them, not me,’ he seemed to say. A sign of leading from within. A sign of humble leadership.

While we might long to see more humility in our political leaders, let’s consider another example of this exceptional gift.

A recent study of seven successful CEOs found they all identified a common theme: vulnerability. ‘Vulnerable leadership is humble leadership,’ wrote Catherine Llewelyn-Evans. ‘Able to acknowledge its own temptations, frailties, and limitations, it will not set itself above others, nor stand on its own importance (for example, when Jesus lays aside his robes to wash the disciples’ feet [John 13])… It is a kind of leadership which — released from its need to posture or impress — gives others permission to be vulnerable, and releases them from fear or guilt.’

Or as John Baldoni put it, ‘Humility is an approach to life that says, “I don’t have all the answers and I want your contribution.” Humility is… the acceptance of individual limitations.’

Humility is grateful for those contributions and expresses that gratitude. It also embeds the ability not just to say ‘I got that wrong’ but also to climb that sometimes elusive next step of ‘You were right.’

In the well-established daily pattern of readings from the Rule of St Benedict (reflections on which are in the book Life with St Benedict) on the day this post is published, 26 May, there begins a series of readings on Chapter 7 – a chapter which is all about humility.

In this longest chapter of the Rule, and using the imagery of a ladder, St Benedict helps us take steps towards what he calls ‘the highest summit of humility’.

Using paraphrases of what he wrote, let’s climb the ladder together, shall we…

  1. Revere God at all times
  2. Align our lives with God’s will not our own.
  3. Listen to our leaders.
  4. Do what God wants and listen to God when life is tough.
  5. Admit when we get it wrong and receive the forgiveness that comes from doing so.
  6. When we feel badly treated, insignificant, and no better than anyone or anything else, know we are always with God. And God is always with us.
  7. Humbling ourselves and being humbled by circumstances helps us know we are precious to God.
  8. Remember that the words and actions of others influence how we act and behave.
  9. Be careful about what we say to others and how we listen to them.
  10. Laugh – being respectful to others when we do so.
  11. ‘Speak gently, seriously and with becoming modesty, briefly and reasonably’.
  12. Be humble in our actions and not just in how we think and feel.

Joan Chittister writes that this chapter on humility ‘does not say, “Be perfect.” It says, “Be honest about what you are and you will come to know God.”’

Humility in leadership – or any other aspect of life, for that matter – is an approach, a gift, which enables us to shout, ‘Hey, look at you!’ not ‘Hey, look at me’.

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Consciously incompetent

“I want you to hit the ground running,” spouts the manager to their shiny new recruit. “Of course, that’s absolutely fine,” comes the ‘I’ve got to impress’ reply.

Many people have been in such situations. Where the expectation outweighs the reality… on both sides. But hitting the ground running can result in falling over.

Getting settled in to anything new, particularly in a job, can often take months before one really begins to get to grips with everything (well, most things). Change can be a very difficult. We need time to adapt, time to learn. And not just the tasks (that can sometimes be the simple bit) but people’s names and idiosyncrasies, the way people behave towards each other, where things are, the demands, the actuality behind the job description etc etc… And other people need to allow time for that to happen – especially if they want them to be any good.

The same is true with any new stage of life, new location, new home or even new hobby, like learning to play the piano or to paint. It all takes time… and it’s important that it does so.

Often accredited to the American psychologist, Abraham Maslow (he of the ‘Hierarchy of Needs’ theory, if you’ve ever come across that), when we learn new things we progress through ‘Four Stages of Competence’:

  • Stage 1 – Unconscious incompetence – “I don’t know what I don’t know”
  • Stage 2 – Conscious incompetence – “I have no idea what this all means or how to do it”
  • Stage 3 – Conscious competence – “Some of this is beginning to make sense – and I can actually do bits of it!”
  • And ideally end at Stage 4 – Unconscious competence – “I’ve learnt what to do and I can do it ‘without thinking’”

So, for example, when it comes to learning to paint (and piano playing for that matter), I have taken up semi-permanent residence in Stage 2 with occasional forays in to the heady lands of Stage 3…

As humans, we have the, at times unenviable, task of residing in all four stages of competence at once… and that’s because we are all learners.

If you are a Twitterer, you may have seen some Tweets quoting from an excellent Lent book by Paula Gooder, a down-to-earth, easy-to-understand Biblical scholar and writer, and on the leadership team at St Paul’s Cathedral.

Writing in Let Me Go There, Paula Gooder reflects on the disciples and what they learnt in their time with Jesus: ‘The disciples that Jesus chose may not have been the ones we would have chosen, but they were the ones he chose… They demonstrated that they had done what disciples need to do – they had learned. Being a good disciple is not about being perfect from the outset, but is about being someone who can learn. Perfect I can’t do, learning I can.’

God knows that we are not perfect.

That’s the point of Good Friday and Easter.


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Gifts, Service & Faith

Writing this during the Week of Prayer for Christian Unity, a time when churches of all denominations across the world come together for joint services and events. A week to voice a common belief, albeit expressed in different ways.

Earlier this month, I had the privilege of attending an event for healthcare professionals (albeit I’m not one anymore) organised by the Catholic Bishops’ Conference (albeit I’m Church of England).

Arising out of their mental health project, this day of reflection and recollection took as its theme, ‘Gifts, Service and Faith’.

We reflected on the talents, skills and abilities we all have. “What is our motivation to use our gifts?” asked Bishop Paul Mason. “Some think ‘If I do this… God will look after me’ – but that is not the way. If we are always doing the good we feel we should be doing, we may be missing out on the good God wants us to do.”

“God loves, knows and serves us so we might love, know and serve him,” he said. “We are to express the exuberance of our love for God in how we live.”

This exuberance can be expressed in part through our love for and service of other people. But as another speaker recognised, what we practice doesn’t always equate to what we believe. “Theology isn’t written, it’s lived,” said Jim McManus, as he drew our attention to the words of St Paul in a letter to the 1st Century church in Thessalonica:

‘But we appeal to you, brothers and sisters, to respect those who labour among you, and have charge of you in the Lord and admonish you; 13 esteem them very highly in love because of their work. Be at peace among yourselves. 14 And we urge you, beloved, to admonish the idlers, encourage the faint-hearted, help the weak, be patient with all of them. 15 See that none of you repays evil for evil, but always seek to do good to one another and to all.’ (1 Thessalonians 5:12-15)

In using our gifts in the service of others, Jim’s challenge was to ask: How true are St Paul’s words in your team and in your workplace?…

  • Respect those who labour among you (colleagues) and have charge of you (managers)… and admonish you (everyone & anyone, maybe)
  • Esteem them very highly in love because of their work
  • Be at peace among yourselves
  • Admonish the idlers
  • Encourage the faint-hearted
  • Help the weak
  • Be patient with all of them
  • See that none of you repays evil for evil
  • Always seek to do good to one another and to all. 

… Umm. Marks out of ten for where you work?

The late Catholic Archbishop Basil Hume once wrote, ‘The motive for service must be love’and the 17th Century priest and theologian, Ignatius of Loyola is accredited as writing that we are ‘To give and not to count the cost.’

Fact is, though, such service and giving is often very costly. You probably know how it is: those times when it all gets too much – and all we can do is count…

Or as St Paul wrote in a letter to the church in Corinth, ‘Love does not keep a record of wrongs’ (1 Corinthians 13:5). This love doesn’t keep a record of rights either…

It is an honour and a privilege to use all we have been given (for everything is gift) to love and to serve other people. By using these gifts and through faith in God, we can demonstrate the exuberance of God’s love for all people.

“Living faith works through love,” added Bishop Richard Moth at the event. “Faith is a gift: a living relationship with God. The Lord does not force it upon us nor are we to force that gift on someone else. We are to witness – often it may be silent: but it is often in the still, small voice that we hear God speak. Christ has shown himself to us, so we are to show him to others.”

What an honour and a privilege.

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A Case of Mistaken Identity

Shakespeare’s comedy, Twelfth Night tells the story of twins, Viola and Sebastian. Shipwrecked, they become separated. On reaching land, Viola dresses as a young man, calls herself Cesario – and falls in love with the Duke Orsino. However, Orsino is in love with Countess Olivia. But Olivia falls for Cesario (who’s really Viola). And then Sebastian arrives. A flood of confusion and mistaken identity. Spoiler alert… Sebastian marries Olivia; Viola reveals she’s really a girl and marries Orsino. A tale of hilarity and heartbreak amidst the end of the Christmas season.

With Christmas now past, we recall another tale of mistaken identity. January 6th is known as The Feast of the Epiphany. A day to remember the visit of the three kings… not that we know how many they were (it’s three gifts, not people)… not that we know exactly who they were either (kings… wise men [and women too perhaps]… the Magi [a Greek word meaning astrologers])… and, sorry all you Nativity Play lovers, they weren’t at the manger in the stable either (not that it was a stable…). Jesus was probably a toddler by the time they arrived.

Nonetheless, whatever their identity, they are important figures in the Jesus story. Bringing gifts of gold as a symbol of Christ’s kingship on earth; frankincense (perfume or incense) as a symbol of his deity; and, foreshadowing the significance of his death, the embalming oil of myrrh. They had searched for the Messiah and they had found him. It was their Epiphany moment – and their gifts reflected Jesus’ identity as the Son of God.

In a previous post, we considered making time in the Christmas period to think about what you’ll be searching for in the year to come. Maybe you had an epiphany moment? (OK, maybe not… sometimes they do take time to find.)

‘New year, new job’ is a widely used mantra. Indeed, January is the most popular time of year for both vacancies and job searching. For many people, work is a large part of life and integral to their identity. Work  occupies many hours, weeks, months and years of our lives. Having a job provides something to talk about and perhaps impress others with. We often define ourselves by the job we do. (By the way, do pray for workplaces using the new feature on this site.)  

Yet, for people without paid employment, those hours, weeks, months and sometimes years are often very empty. There is nothing to talk about. If we have no job we may feel we have no identity. Instead of being a somebody, we are a nobody.

‘In the world around us,’ writes Tim Chester:    

Activity (what we do) -> Identity (who we are)

‘In other words, who I am is based on what I do.’ He continues, ‘The grace of God turns the world’s ways upside down:          

Identity (who I am) -> Activity (what I do)

‘In Christ I am someone who does good works. My good works don’t make me who I am.’

In his reflection for the New Year, Martin Gee also challenged our sense of mistaken identity: ‘It matters a great deal how we work; perhaps it matters less what our work is.’

Or as Pope John Paul II put it, ‘The basis for determining the value of human worth is not primarily the kind of work being done, but the fact that the one who is doing it is a person.’

Our identity is a complex thing. At times, we may feel a bit like the Epiphany travellers and not sure who we are. Or like Shakespeare’s Viola, we try to be someone we’re not. I know my sense of my own identity is different now to 40, 20, even 10 years ago. Our identity develops as we grow and mature – and diminishes if we’re always trying to be the person we used to be… or think we ought to be…

Maybe there’s an epiphany moment in there somewhere.

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Being Honoured

“I don’t want to get to retirement and think, ‘Was that it?’”

Well, that was 20 years ago. Today, I got to retirement. That was it. And that was good. So good.

For most of the intervening 20 years, I’ve worked with the most wonderful team of colleagues. Caring, supportive and one with a common purpose. A team with a default answer of ‘yes’ – or at least, ‘let’s think about it’. Rather than the demoralising ‘No, we can’t do that’ attitude common in so many workforces. It’s a team which values each other for who they are, not just what they do. I know I have been very fortunate. It has been a privilege and an honour.

For many people, the only reason they know they’re doing a good job are the times when they’re not being criticised. Not that I’ve never been criticised. Far from it. I’ve upset people. I’ve trampled over some. I’ve poached staff from others. I’ve worked with difficult people. I’ve made mistakes. I’ve been bullied, shouted at and disrespected. Everything that happens to everybody at some point or other. That’s working life. 41 years of it.

Yet many people are never thanked for the work they do or honoured for who they are. For me, though, these last few months have been humbling – and somewhat overwhelming. Nominated for a NHS 70th Anniversary Parliamentary Award (which I didn’t get) and a Lifetime Achievement Award from my employer (which I did). And then there was: ‘Urgent – On Her Majesty’s Service’. A letter from the Palace. Six weeks of silence. Nobody could know. When they did, the congratulations were overwhelming. 153 emails. 21 cards. A real honour and deeply humbling. All too much, though. I’ve only been doing my job.

Buckingham Palace last Friday and farewell lunch today. And it all happened again. Cards, congratulations and compliments. Both amazing days. Quite surreal at times. Asked by Prince William if I (me!) thought he (him!) was making progress in supporting employers regarding mental health. The farewell lunch gathered together over 50 people who have supported and taught me so much over the years. Another honour and privilege.

A generous farewell gift pays for a specially commissioned icon to be written (the technical term for icon painting) by Brother Michael OSB, Benedictine monk at Mucknell Abbey. It will be based on the famous 15th century icon by Andrei Rublev. The Trinity.

The icon depicts, from left to right, God the Father, God the Son and God the Holy Spirit. The embodiment of Love. Seated around a table. At the front, an empty place. A place of honour and privilege – and not just for the honoured and privileged. A place at which anyone can sit.

Working or retired. Happy at work or not. Employed or unemployed. Parent at home, student or volunteer. Well or unwell. Feeling loved or unloved. Of faith or no faith. Whatever your situation. The place awaits you.

A place of honour and privilege.

A place to which you are invited.

Invited by Love to be honoured for who you are.

Love bade me welcome. Yet my soul drew back
Guilty of dust and sin.
But quick-eyed Love, observing me grow slack
From my first entrance in,
Drew nearer to me, sweetly questioning,
If I lacked any thing.

A guest, I answered, worthy to be here:
Love said, You shall be he.
I the unkind, ungrateful? Ah my dear,
I cannot look on thee.
Love took my hand, and smiling did reply,
Who made the eyes but I?

Truth Lord, but I have marred them: let my shame
Go where it doth deserve.
And know you not, says Love, who bore the blame?
My dear, then I will serve.
You must sit down, says Love, and taste my meat:
So I did sit and eat.

Love (III) by George Herbert

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Retirement: Stopping & Starting

If I’d had £5 every time someone asked what I’ll be doing in retirement, I could have bought myself my own gold watch.

Play on repeat: ‘Writing books and blogs, learning the piano, photography, family history, U3A, joint ministry with my wife…’ But how upset I’d be if nobody asked. I am so grateful for and humbled by the interest and love shown in these last few months.

Preparing for the next stage of life – as I prefer to call it – started five years ago. You only get one go at this, I thought, and I want to make it work.

Having spent 30 years helping people with phased returns to work, I’ve taken a staged approach towards retirement. Five to four days a week three years ago. Three days since January. Changing the balance of life. Getting used to less structure. Less contact with people. Building new routines.

It’s worked. This writer approaches the next stage of life with a sense of calm. And for one for whom it is an elusive emotion, there’s even some excitement.

At work itself, the last three years have seen succession planning (a far too grand a title, really). We’ve crossed a few hurdles on the way. Many have helped in the process. That’s worked too. Achieving what we wanted. In full and on time. Recruiting replacements. Handing over to successors. Spending less time with immediate colleagues: enabling them to work together, develop and flourish. It’s going to be even better. Wow.

Unexpected, though, has been the return of ‘that Sunday evening feeling’. A loss of motivation sitting in tension with the calling and enjoyment of the vocation. Apprehension alongside anticipation. And a reduced irritation threshold…

A season of stopping and starting. The last client appointment. The last employer meeting. The last conference. The last training course delivered. The last team meeting. The last times of working with and learning so much from others. The last time I’ll see people who have meant so much to me. (Sorry. The hurts of history have made me sceptical of fond farewell, keep in touch promises.)

In all this, I’ve not been counting down the days. So this week’s realisation that there’s just six working ones to go came as a shock. The calmness shaken. The boat rocky. A strange time. The nearer it gets, the less believable it becomes. Such is the nature of change.

But it’s a time to give thanks for the privileges God has given. The privilege of making a difference. The privilege of playing a part in the lives of others. Seeing people make progress – especially in the small ways. Never ignore the small ways: they are always bigger than we think. The privilege of the next stage of life and all that will hold.

I’m writing this on retreat at Alton Abbey, a community of Benedictine monks in Hampshire. There’s a storm blowing outside. There’s one blowing inside too. But this is a place where the clock runs slowly. Where the silence of mealtimes is comforting. The routine of prayer is steadfast. The presence of God is everywhere. There’s sanctuary in the stillness. A place of stability in the stopping and the starting.

‘To you, O Lord, I lift up my soul. Oh my God, in you I trust.’ (Psalm 25).

Play on repeat. It works.

‘To you, O Lord, I lift up my soul. Oh my God, in you I trust.’

 

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The Greatest Honour

Christine was my manager for 12 years. In the year 2000, she contacted me in my previous job inviting me to be part of a group setting up a new employment service to help people experiencing mental health conditions. We started working together at Workways some 18 months later: it was a role she created especially for me. In the years that followed I got to know someone who saw potential in everyone. She was totally dedicated to her staff both professionally and personally. I am not alone in the fact that we worked together, laughed together and cried together. I am not alone in the fact that without her I would not being working in such a innovative, dedicated and supportive team. Without her, I would not have found my vocation. Without her, there would not have been Mindful Employer, developing as it did from a small local idea in to an UK-wide and international initiative. Without her, I would not have got an MSc. Without her, I would not have been appointed an MBE.

A month after she took early retirement in 2014, Christine was diagnosed with cancer. A couple of years later she rendered me speechless by asking if I would take her funeral. The greatest honour there is. To accompany someone and those who love them on that final journey. Just over two weeks ago Christine died. And today I took her funeral.

Christine demonstrated many of those attributes of leadership that I considered in the previous blog. She led from within. She accepted questions, doubts and mistakes. She listened, taught, affirmed and, yes, corrected – you always knew where you stood with Christine. She did lots of things we never knew about and equipped people to do even more. Christine was in it for others. It was an honour to have known her.

By her own admission, Christine was an atheist. As mentioned last time, Christians don’t have the monopoly on good attributes and good works and what I, and many others, saw and received from her was both humbling and honouring.

In the New Testament there are two letters written by the apostle Peter. In the first one he advocates that we are to ‘honour everyone’ (1 Peter 2:17) and quoting from the Old Testament book of Proverbs, ‘to clothe yourselves with humility in your dealings with one another, for “God opposes the proud, but gives grace to the humble.”’ (1 Peter 5:5; Proverbs 3:34).

We’ll explore the attributes of honouring others and humility in some posts in the New Year. But for the moment as John Baldoni put it, ‘Humility is an approach to life that says, “I don’t have all the answers and I want your contribution.”’

That was Christine.

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Leading from within

It was the farewell lunch for a long-standing employee. It had been a difficult few years. Change and uncertainty. Redundancies. A pensions black hole in to which the business was falling. Restructure after restructure wrought havoc among the team. It wasn’t simply that they lacked leaders – it was also that some decided not to follow. Returning for the occasion, the former Chief Executive, whose success had been measurable, spoke fondly of the good days: “A time when all the noses were facing in the same direction.”

“Different people have different definitions of leadership,” said former United Nations Secretary-General, Kofi Annan. “I believe that leadership is not about the individual. When you have macho leaders who believe that they have to shine and it all has to be about them (they are) forgetting that what is required is the welfare of society and the people they serve.”

Leaders will tell us there is no ‘I’ in team yet some behave in a way that says there is no ‘u’ in me.

As Methodist Church leader and Human Resource specialist, Janet Arthur put it: ‘While it (is) necessary to have vision, passion, make firm and decisive decisions and ensure (others) do not suffer… It is equally important for a leader to demonstrate nurture and care for their people so they remain motivated and willingly come along with (them). Different leadership approaches may be suited to different people and issues… leadership has to have a purpose; and a key part of the leader’s role is to work out which approach will best enable them to drive positive change.’ (Parenthesis mine)

The classic Biblical image of a leader is that of a shepherd. In some countries, the shepherd goes in front of the flock and the sheep follow. Each shepherd has a particular sound they make and the sheep recognize and respond to that call. Elsewhere, the shepherd drives the sheep from behind and they may have one or two dogs to help. In a sense we need both types of shepherd. Both types of leaders. We need people who will lead from the front: bringing ideas and a vision of where we are going. And we need those who lead from behind, encouraging us to move forward. And yes, we need a dog or two – people who will keep us together. People who help to keep our noses facing in the same direction.

But there is a third type of leader. The one who leads from within.

We see this in Jesus. Jesus’ ministry was a collaborative one. He called people to be part of it – to follow him. He led a mixed bunch of people – not just the core team of twelve disciples but others such as Mary Magdalene, the siblings Martha, Mary and Lazarus, Joanna, Susannah and Salome. Numerous men and women followed his leadership, sometimes at risk to themselves, like the high-ranking Jewish leaders Nicodemus and Joseph of Arimathea.

Jesus was a leader who saw potential in people. He accepted their questions and doubts. He knew they would make mistakes. He taught them. He listened to them. He affirmed them. He corrected them. Instead of doing everything himself, he equipped others to do what was needed for the purpose of his work. There was a humility in Jesus’ leadership. His leadership wasn’t about himself. His leadership was about bringing glory to God and enabling people, everyone of us, to experience God’s love in all its fullness.

Christians don’t have the monopoly on good attributes and good works (indeed there are some churchgoers in whom you’d be hard pushed to see a connection between belief and behaviour) but in Jesus we see a role model for leaders.

Leaders who see potential and accept questions, doubts and mistakes. Leaders who listen, teach, affirm, correct. Leaders who don’t do everything but equip people to do it for them and the organisation. Leaders who are not in it for themselves but are in it for others.

It can’t be that difficult, can it?

There are leaders and managers who display those attributes and plenty of them. Next time, I’ll tell you about someone who was such a leader.

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Stability in times of change

‘Ch-ch-ch-ch-changes, Turn and face the strange’ David Bowie’s lyrics reflect the way that change is a constant and often unsettling companion.

Over the last 30-40 years, the workplace has changed beyond all recognition for many people. Technology, the internet and social media has brought massive change. Organisations go from one restructuring to another restructuring. Gone are the steady 9-5 routines, the lunch break and personal work space. In has come a long hours culture, hot desking, unachievable targets and 24/7 e-mails.

Part of the difficulty in ‘turning to face the strange’ is that while the world around us changes at a very fast rate, as human beings we often change much more slowly. The core characteristics of who we are take years to develop as we go through life being shaped by events and other people. I’ve been preparing to make the change from employment in to retirement for 2-3 years and I have no doubt it’ll take a few more months to fully adjust. It takes time to change. You may like to think about how you’ve changed in the last 5, 10, 20 years – and how you would like to change further in the next 5, 10, 20.

Whether of our own choice or not, it is often the waiting and the uncertainty of the prospect of change which is the most difficult characteristic of this unsettling companion. We like to know where we stand. The bigger picture remains blurred as we focus on the detail. We may accept the office move but what we really want to know is ‘Where will my desk be?’ or indeed, will I even have one? In such times, we want to hold on to that which remains the same. Hence why sometimes we are often resistant to change, be that at work, home or church.

This need for stability is reflected in one of the main principles, or vows, of Benedictine monasticism. Stability for the nun and the monk is about remaining in a specific community for life. For those of us living outside such settings, stability often finds itself dependent on many things: our house, family, job, finances, the place we live, the people we know or the church we go to, for example. And when something threatens those things, such as change or uncertainty, life becomes unstable.

The Rule of St Benedict retains a relevance to our lives in a world where change is often feared, stability can be elusive and busyness interferes with listening to God. For all seeking a deeper relationship with God, stability is found by becoming increasingly rooted in the one with whom that relationship is sought. This is further enhanced by two other Benedictine vows: listening to God and conversion of life. Under the guidance of the Holy Spirit, this conversion, or change, is necessary for our relationship with God to grow. Whether a monastic or not, the principles of these vows can be viewed as threads running through our faith.

So how do we experience stability in God, particularly in times of change? Through prayer, in part, yes, and you would expect me to say that. But what does that prayer look like?

The principle of the ‘daily quiet time’ so beloved and valued by many Christians finds it source in the times of St Benedict and well before then. We see it in Moses going up to the mountain top and Jesus spending time alone in prayer. Setting aside times of giving intentional attention to God.

Crucial to experiencing stability in God is making such specific times to pray (as well as the ongoing prayers which act like punctuation marks in the sentences of our lives). It is the daily rhythm and the place for doing so that are key. To enable such times to become as natural as all the other rhythmical practises in our life – in the same way as times for eating, getting dressed, travelling to work or watching our favourite television programme. Such daily practices and routines provide us with a sense of stability. And it is often in those stable times that we experience the closeness and love of God more clearly and deeply.

As we do so, and as we listen to God, we become increasingly aware that in order to change, stability is needed; and in order to be stable, we are also to change.

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